Ras Car Care Mobile Detailing Raleigh NC

Matt a month ago

Extremely poor customer service. I would not recommend this company. I booked a mobile detailing appointment at 11:00 AM for a 1:00 PM service. At 1:15, nobody had arrived and I had received absolutely no communication that they were running late. I had to reach out myself and was told the technician was behind and would be there soon. At 1:35, still nobody. Still no proactive update. I told them we were now more than 30 minutes past the appointment and that if nobody arrived within 15 minutes, I would need to cancel. Their response was that jobs were taking longer than expected and they would actually prefer to cancel or reschedule. So I stayed home and rearranged my afternoon for an appointment they apparently couldn’t keep—and they couldn’t even send a text beforehand to tell me they were running behind. It got worse when I requested a refund. Instead of simply apologizing, I received an accusatory response suggesting I had taken two days to confirm my appointment and should essentially be understanding because of that. Completely false. I had booked the appointment with them TWO HOURS earlier. They were apparently confusing me with another customer while arguing with me ab

Susan Barak a month ago

Really wonderful customer service! Very pleasant and sincerely want to make sure to get an excellent job done on time. They do their best to accommodate your schedule and make sure it is done to your satisfaction. So convenient to have this mobile service come to your place. They really listen and have great communication. Thank you!

Kalisha L 2 months ago

My car had water stains that had been there for about a year, and they kept getting darker over time. I finally decided to give Ras' Detailing a try. Since the stains had been set in for so long, I was skeptical that interior detailing would make much of a difference. I was pleasantly surprised by how hard Sha worked to remove the tough stains. The results exceeded my expectations, and I’m very happy with the outcome. I’ll definitely continue using Ras Car Detailing for future cleanings. Thank you, Sha!

Johnathon Parnell 6 months ago

Very professional! And they turned my military dirty car into a brand new car. They were very detailed about each section of the car going from the trunk to the front. They also answered every question I had and made sure I understood what the next step was. Car type: Toyota RAV4 If I can post my before and after videos I will.

Karen Blakeslee 7 months ago

The team that cleaned did an amazing job! It was a 2017 Subaru, so almost 10 years old and every last inch of the car on the inside was thoroughly cleaned, including the floor mats. We will be using them for our other cars going forward. Great job guys.